Privacy Policy

What we collect

When you send an enquiry we receive the details you enter: your name, mobile number, pickup and drop locations and addresses, travel dates and times, vehicle choice, passenger count, any distance you provide and any notes.

How your enquiry reaches us

By default, the website prepares a WhatsApp message on your own device. Nothing is sent until you press Send in WhatsApp. That message is handled by WhatsApp under its own terms and privacy policy.

If automatic sending is enabled, the website’s server forwards your enquiry to our WhatsApp number through the official WhatsApp Business Platform (Meta). To avoid duplicate messages and misuse, the server keeps only a short-lived record of the enquiry reference and its delivery status (up to 48 hours), and a temporary request counter linked to your network (IP) address (10 minutes by default). It does not keep your name, phone number or trip details.

How we use your details

We use your details only to respond to your enquiry, arrange and operate your trip, and contact you about it.

We do not sell your personal details.

Stored on your device

The booking form keeps a draft of what you typed in your browser’s session storage so your details are not lost if you switch language. It is cleared when you close the browser tab or start a new enquiry.

Your language choice is remembered in a small cookie.

Your choices

You can ask us to correct or delete the details you sent us by calling or messaging us.